When You Ask, We Answer.

There are copious details to consider in planning and executing a successful party. Read on for answers to common requests and questions. Our policies help us ensure you’ll be satisfied with our service.

I would like to use your services for a party. How far in advance should I contact you?

For any of our packages, please contact us 8 weeks prior to your party date. Accommodation of requests made in less than 8 weeks depends on our availability and the complexity of the job.

Why do you limit your packages to 12 children?

The activities carefully chosen for our themes are most enjoyable when implemented with no more than 12 children. The fee for each additional child is $12.

When will I receive my “For You” Party Box?

We deliver Party Boxes three days prior to your party date.

How far will you travel for “There for You” Party Services?

We travel as far as 20 miles for our “There for You” Party Services (using Google Maps to measure distance). A mileage fee applies for distances farther than 20 miles.

Do you ship the “For You” Party Boxes?

Yes! Local doorstep delivery is our specialty, however. We deliver free of charge to residences within 20 miles of Cary. A mileage fee applies for distances farther than 20 miles.

Why don’t you list your pricing?

Pricing varies from party to party depending on the client’s requests. This is why we list “starting at” prices for our packages. After receiving information about the client’s requests, we provide a detailed estimate.

I’m uncomfortable having the party in my home. Do you have a facility?

We don’t have our own facility, but are connected to our community. We’ll gladly research and book the perfect venue for your party. Our fee for this service is $50 plus 10% of the vendor rental fee. If you know where you want to have the party, and just need us to deal with the logistics, we’ll waive the 10% mark up.

What is a Custom Party?

Clients looking to alter or extensively add to our “For You” and “There for You” packages should inquire about our Custom Parties. Much like a wedding planner, a flat fee applies towards our planning and stylizing services. Custom fees vary and depend on the client’s requests. Contact us to discuss details and request an estimate.

Why aren’t first birthdays included in your packages?

First birthdays are some of our favorite parties to plan. Turning one is a milestone—a special time for the entire family, especially the parents. That is why first birthday parties are always custom. Let us know what your 1 year old loves and we will work with you to create an unforgettable celebration.

My child has an allergy. Can you accommodate our needs?

Our caterer uses nuts in her facility, therefore we cannot be sensitive to the needs of anyone with an airborne nut allergy. If it’s an ingested allergy, our caterer might be able to help; please contact us to discuss further.

I want to change part of a catering package.

We can do that, but it will be considered custom catering. Contact us to discuss details and request an estimate.

Do you deliver the cake and catering?

The short answer is YES! However, we only agree to food delivery if we are comfortable with handling it based on complexity, weather, and time. If we aren’t comfortable, we will direct the client to schedule pick up from our caterer’s shop.

*When we agree to deliver a cake, a “no liability form” must be signed prior to your delivery date.

I want to throw a: First Birthday Party, Baby Shower or Sweet 16 Party. Do you do that?

Yes! These are Custom Parties. Contact us today for more information!

I have an unanswered question.

No problem. Contact us with your question or call Julia, your Party Coordinator, directly at 919.602.8269.

We love getting to know our clients! Be sure to connect with us on Facebook and Twitter, or come out to play (and see us in action) at our next All Wrapped Up Parties Playdate!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: